Qatar Airways Empowers Cabin Crew with New Digital App for Personalized Passenger Experiences

Qatar Airways has launched an in-house application aimed at enhancing passenger experiences by equipping its Cabin Crew with digital tools. In its initial phase, the app provides Cabin Crew with real-time insights into flight information, customer data, and service details. This enables the Cabin Crew to access passengers’ profiles, including privilege club and oneworld members, special service requests, and preferences, allowing for a more personalized and integrated in-flight experience.

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